Shipping Policy
At Mervado Skincare, we do everything we can to provide you with a smooth and worry-free shopping experience – from order to delivery. Below, you'll find the most important information about our shipping process.
Important Information
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The total price of your order is clearly displayed on the checkout page – no hidden fees .
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You will never pay more than what is shown at checkout .
Shipping times
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Estimated delivery time: 4-5 working days (Monday to Friday)
Please note that delivery times may vary depending on product availability and peak periods (such as holidays). -
Delivery times are estimates. External factors such as weather conditions or carrier delays may affect delivery.
Order Processing Time
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Processing time: 1–2 business days (Monday to Friday)
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Last order time for same-day processing: 6:00 PM (GMT +01:00 / Amsterdam)
Delivery
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Standard delivery: 4–5 working days (Monday to Friday)
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Express delivery: 2–3 business days
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Please note: Delivery times are indicative and may be affected by external circumstances such as customs checks or transport delays.
Delivery zones
We currently only ship within the Netherlands .
Postage costs
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Free shipping on all orders , regardless of order amount.
Delivery method
We work with reliable carriers like PostNL, DHL, UPS, USPS, and FedEx . Orders are shipped and delivered on business days only.
Tracking your Order
After your order ships, you'll receive a confirmation email with a Track & Trace code . This allows you to easily track the status of your shipment.
Shipping address
Always check your shipping address carefully when placing your order.
We are not responsible for shipments that are misdelivered due to an incorrectly entered address.
Undelivered or Delayed Orders
Are you experiencing problems with the delivery of your order, such as not receiving it or a significant delay?
Please contact us immediately. We'll do everything we can to resolve the problem quickly.
📧 Email: info@mervadoskincare.com